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2.9
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
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went to buy a qt of ice crm, was told they didn't have any qt containers....so I said then give me 2 pts for the price of the qt, he said he couldn't do that...I asked for the MGR. & was told there wasn't one.

I buy a qt every week of world class chocolate. This really upset me & I walked out without purchasing anything. Not a good way to do business. I have Coldstone gift cards but I love World Class Chocolate.

This guy behind the counter was a foreigner, I don't know if he was understanding me or not, I think he was the only person there.

When your tastebuds want something & then they won't even try to please the customer, thats pretty sad. I was very upset with this guy!!!

Product or Service Mentioned: Baskin Robbins Customer Care.

Reason of review: Poor customer service.

Preferred solution: Price reduction.

I didn't like: Service.

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