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Baskin Robbbins in rocklin, Ca granite bay location on Douglas and Sierra College. I have been getting the cappuccino blast several times a week for past several years and there are some regular workers who do a great job, get my order just right, and have a friendly...
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Company wrote 0 public responses to the review from Sep 17.
2.2
#1358006
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Baskin Robbins - Tv commercial poorly made

Reacently I watched your commercial you have a very big man shaking his booty, in very bad taste all I see Your commercial as being fat. I try making a new One That actually talks about the ice cream and not looking at someone Which is very disgraceful, shameful Wally Hawaii
Company wrote 0 private or public responses to the review from Aug 03.
#1319987
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went to buy a qt of ice crm, was told they didn't have any qt containers....so I said then give me 2 pts for the price of the qt, he said he couldn't do that...I asked for the MGR. & was told there wasn't one. I buy a qt every week of world class chocolate. This really...
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Company wrote 0 private or public responses to the review from May 24.
2.9
I didn't like
  • Service
#1263429
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Went online to order an ice cream cake for a birthday. Online the desired item was listed at $22 but of course you could not order online as the pages would not link to the local Baskin Robbins store (the only one located in Huntsville, AL). Phoned in the order and was...
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Company wrote 0 private or public responses to the review from Apr 23.
1.8
#1239443
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The manager or "owner" is unprofessional and has a very nasty attitude. I placed an order and the manager (foreign lady) fixed my order incorrectly, then proceeded to argue with me about my order. I asked her to just fix my order and she refused. She talked to me...
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Company wrote 0 private or public responses to the review from Apr 10.
1.0
I didn't like
  • Untrained workers who messed up alot of orders
#1230749
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Baskin Robbins - Poor Customer Service

I have submitted statement already
Company wrote 0 public responses to the review from Feb 18.
#1192196
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Ordered double scoop of Oreo ice cream on Valentines Day. I noticed the cone did not taste good. I called the next day to voice concern. An ingredient in thr cone mixture is 'cinnamon'. I expressed that I detest cinnamon and I had an unpleasant eating experience. I...
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Company wrote 0 public responses to the review from Feb 17.
Anonymous
Dr Pamela Payne

Yes, I was taught proper grammar and punctuation. Thanks for catching my errors due to I typed this review in a hurry.

#1191733
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Baskin Robbins - Grainy ice cream

I purchased 2 orders of double scoops of pralines and cream in cups. When I got home and was eating my ice cream I noticed my ice cream was grainy. It's my understanding that when ice cream is grainy it is because it has melted and refroze. It is also my understanding that ice cream the has melted and refroze can grow bacteria. For the amount of money Baskin Robbins charges for ice cream I expect top quality ice cream.
Company wrote 0 private or public responses to the review from Feb 13.
3.3
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#1188967
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Baskin Robbins - Stupid

How can only one person is stationed in Tropicana City mall branch on a saturday, a weekend (The poor gal said her partner goes to kenduri). Make clients waited so long. And the choccolate cookies cracker is always out of stock. No sense of consumer oriented mentality. foolitfu@hotmail.com.
Company wrote 0 public responses to the review from Feb 02.
2.3
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#1181919
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Baskin Robbins - Why the different attitude with each costumer?

I love coming here and having ice cream with my kid but it seems like the girls are always upset to serve us. I greet them and they still act rude at this store. They wouldn’t let us see the toppings. Seriously I rather go Dairy Queen even if it’s 10 min. further down.
Company wrote 0 public responses to the review from Oct 27, 2017.
4.2
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Website
#1121999
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