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Baskin Robbins - Poor Customer Service

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#1192196
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Ordered double scoop of Oreo ice cream on Valentines Day. I noticed the cone did not taste good. I called the next day to voice concern. An ingredient in thr cone mixture is 'cinnamon'. I expressed that I detest cinnamon and I had an unpleasant eating experience. I...
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Anonymous
Dr Pamela Payne

Yes, I was taught proper grammar and punctuation. Thanks for catching my errors due to I typed this review in a hurry.

#1191733
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I purchased 2 orders of double scoops of pralines and cream in cups. When I got home and was eating my ice cream I noticed my ice cream was grainy. It's my understanding that when ice cream is grainy it is because it has melted and refroze. It is also my understanding...
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3.3
#1188967
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Baskin Robbins - Stupid

How can only one person is stationed in Tropicana City mall branch on a saturday, a weekend (The poor gal said her partner goes to kenduri). Make clients waited so long. And the choccolate cookies cracker is always out of stock. No sense of consumer oriented mentality. foolitfu@hotmail.com.
2.3
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Diversity of Products or Services
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#1181919
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Baskin Robbins - Why the different attitude with each costumer?

I love coming here and having ice cream with my kid but it seems like the girls are always upset to serve us. I greet them and they still act rude at this store. They wouldn’t let us see the toppings. Seriously I rather go Dairy Queen even if it’s 10 min. further down.
4.2
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Discounts and Special Offers
Diversity of Products or Services
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Value for money
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#1121999
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Baskin Robbins - $28 ice cream cake that was 75% sugar frosting
Baskin-Robbins in Clayton NC is a mess. Went there on Tue after work at 4:30pm to order a birthday ice cream cake with my son. He picked out the cake and the ice cream to go in it. the H-58 haunted house cake. We waited forever to be served. they are so slow. it must...
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2.7
I liked
  • Cake looked great very good decoration
I didn't like
  • Untrained workers who messed up alot of orders
  • Very very little ice cream in the cake
  • Extremely poor quality ice cream cake
#1120734
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Bought 2 quarts, both were full of ice crystils and tasted bad. Franchise said manufacturers problem, baskin Robbins said see franchise. PASS THE BUCK. No one seemed to own up or replace ice cream. Been buying that ice cream for 8-10 months, 2-4 quarts at a time. Now...
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3.6
I liked
  • Good service
#1083780
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Baskin Robbins - Bad experience

Baskin Robbins - Bad experience
My daughters and myself went to baskin and Robbin in Renton on 108th and when we got home my daughter found a wood chip in her cookies and cream ice cream. Never again going back there
1.0
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#1062278
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Once a week we treat our family at the Lakeline B&R Cedar Park Texas. No more. After being treated very rudely and many times getting a table spoon of icecream and paying for a scoop, that's the last time at Baskin Robbins. While we live very close to this location, we...
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#991179
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Baskin Robbins Customer Care Review

not good experience to purchase ice cream in this store ( 10 sage Vallejo ) ! Cos they always " closed " or no one to help the customer during the opening hour . And there is some aggressively beggars asking money too much . Feel not safe !
#949567
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