Ordered double scoop of Oreo ice cream on Valentines Day. I noticed the cone did not taste good.
I called the next day to voice concern. An ingredient in thr cone mixture is 'cinnamon'. I expressed that I detest cinnamon and I had an unpleasant eating experience. I live approx.
35 - 40 minutes from this eatery. The gentleman and I discussed me coming back and I get a double scoop in a cup as a replacement on Friday, Feb. 16th. I arrived and gave him my name.
He remembered the conversation but thrn ststef I eould hsve to repsy the $4.16. Mind you, I have passed several ice cream eateries which I love and could have save gas & time. He definitely needs to be trained properly and learn the protocols of their policies.
Thanks, Dr. Payne 478.841.0351
Product or Service Mentioned: Baskin Robbins Ice Cream.
Reason of review: Bad quality.