Baskin Robbins - Online order system USELESS
Placed online order for childs birthday ice-cream cake for surprise party on Saturday.
Received online confirmation .
Paid in full.
Went to store on Saturday when confimation said cake would be ready to pickup...got to store and they know nothing about it,
they have no paperwork, they do not have the customised Birthday ice-cream cake, and to top it all off they can not make the cake until Monday.
TOTAL DISASTER
Thought I would drop B/R headquarters/customer service a letter about this and 7 weeks later I still have not heard a word back.
Reason of review: Problem with delivery.
Location: Pretoria, Gauteng
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