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1.0

Baskin Robbins on Resler St, El Paso, Texas. They charged my credit card three times for a single online purchase made June 16, 2016 and now want me to provide a copy of my credit card statement, and drive there (40 miles) so they can credit my account.

I requested that they simply check their records and adjust my account accordingly. I am dealing with a store clerk as the cowardly manager wouldn't even come to the phone.

I have cancelled my order and plan to take my credit card statement to police fraud department and let them handle it. Buyer beware of fraudulent charges on your credit card.

Reason of review: Order processing issue.

Monetary Loss: $60.

Preferred solution: Full refund.

Location: El Paso, Texas

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